Master Tourists´ Cultural Differences - Gerum Betur

Flokkur: vefnámskeid

The course delivers highly valuable knowledge on how to master cultural differences and service expectations that often exist between guests from different nationalities.

Objectives:

• Recognize the relationship between service quality and customer satisfaction.
• Understand better the deeply rooted patterns of customs and beliefs that may distinguish you as a host or a tourist from other nationalities.
• Increase cultural awareness.
• Realize that going the extra mile is often about knowing the little things that impress.

Length: 2 hours.

Using the code: simey will give you a 20% discount 

More information and registration here: https://gerumbetur.is/product/master-tourists-cultural-differences-vefnamskeid/