Master Tourists´ Cultural Differences - Gerum Betur

Flokkur: vefnámskeid

The course delivers highly valuable knowledge on how to master cultural differences and service expectations that often exist between guests from different nationalities.


  • Recognize the relationship between service quality and customer satisfaction.
  • Understand better the deeply rooted patterns of customs and beliefs that may distinguish you as a host or a tourist from other nationalities.
  • Increase cultural awareness.
  • Realize that going the extra mile is often about knowing the little things that impress.


Length: 2 hours.


Using the code: simey will give you a 20% discount 


More information and registration here: 

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